Privacy Policy

2. Data Collected We may collect the following categories of personal data:

• Identifying information (name, address, phone number, e-mail);

• Login and account information;

• Financial data for payments;

• Technical data such as IP addresses, browser type and device information;

• Data related to website usage (cookies, analytics);

• Other information you voluntarily provide through contact forms or other interactions.

3. Purposes of Data Processing We process personal data for the following purposes:

• Providing services and executing agreements;

• Customer service and support;

• Billing and accounting;

• Marketing, newsletters and promotional communications (if consent is given);

• Security and fraud prevention;

• Improvement and analysis of our website and services.

4. Legal bases The processing of personal data is based on:

• User consent;

• Necessity for the performance of a contract;

• Legal obligations;

• Legitimate interest of OptiFits, such as marketing or fraud prevention.

5. Data Storage and Retention Periods We do not retain personal data longer than necessary for the purposes for which it was collected, subject to legal retention periods.

6. Sharing Data with Third Parties We share personal data with third parties only when necessary, such as:

• Suppliers and partners performing services on our behalf;

• Payment providers and financial institutions;

• Government agencies if required by law;

• IT service providers for hosting and security. We do not sell personal data to third parties.

7. Security of Data We take appropriate technical and organizational measures to protect personal data from unauthorized access, loss or misuse.

8. Cookies and Tracking Our website uses cookies and similar technologies to improve the user experience. You can set your cookie preferences through your browser settings. Please see our Cookie Policy for more information.

9. Rights of Users You have the following rights with respect to your personal data:

• Right to access, rectify or delete data;

• Right to restriction of processing;

• Right to data portability;

• Right to object to processing;

• Right to withdraw consent;

• Right to file a complaint with the Personal Data Authority. Requests related to these rights can be made at info@optifits.com.

10. International Data Transfer If data is transferred outside the European Economic Area, we provide appropriate safeguards in accordance with the AVG.

11. Changes to this Privacy Policy We reserve the right to change this Privacy Policy. We recommend checking this page regularly for updates.

12. Contact Information For questions or requests regarding this Privacy Policy, please contact us at: Email: info@optifits.nl